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Integrating Tech in the Classroom

Oct 20
Troubleshooting Audio and Microphone Problems


Microphone Not Recording

1st Strategy:

Look at the light on the microphone mute key, on the keyboard. (light on = mute on)

Turn the microphone back on by pressing the "fn"+"f8" keys at the same time.


2nd Strategy:

  1. Use "Cortana" to search for the sound settings menu or find the menu from within the Control Panel. Click the recording tab, and check to see if the correct microphone is enabled.
  2. If the microphone is not visible on the list, right click in the list, and then select "Show Disabled Devices" from the drop down menu. Then right click on the microphone and select enable.


**If the microphone is enabled but not working, try disabling them and re-enabling them.


No Sound

No audio is playing.

1st Strategy:

Look at the speaker icon in the bottom right hand of the screen (an "x" by the speaker symbol means mute is on).

Turn mute off by clicking the speaker icon in the bottom of the screen and then clicking on the speaker icon in the volume bar or by using hot keys.


2nd Strategy:

  1. Use "Cortana" or the search icon(magnifying glass) to search for the sound settings menu, or find the menu from within the Control Panel. Check to see if the correct speakers are enabled.
  2. If the speakers are not visible on the list, right-click in the list, and then select "Show Disabled Devices" from the drop down menu. Then right click on the speakers and select enable.


**If the speakers are enabled but not playing, try disabling them and re-enabling them.


Oct 20
Troubleshooting Internet Problems


The device cannot seem to connect to the internet.

1st Strategy:

Make sure the wireless light on the keyboard is on. If not press the wireless button on the keyboard to quickly turn the wireless back on. If the light was already on, try turning wireless off and then back on. (There might not be a light on the keyboard; for example, the HP 360s have a light on the lid of the computer)

2nd Strategy:

Click the wireless icon in the bottom right hand of the screen, and turn wireless on if necessary. You may need to select the wireless network you would like to connect to. (If wireless is on but seems to be running slow or stalled out just on this device, try disconnecting the wireless and then turn it back on.) 

wifi troubleshooting.PNG

3rd Strategy:

Click the Notification icon in the bottom right hand of the screen and make sure that the tile is blue and that you are connected to the right network.


IF the wireless appears to be connected but a specific website/page is not loading, try a different web browser. If that does not work, the website/page may be broken.


IF the wireless appears to be connected and all other remedies have failed, there could be a problem with the internet provider.

(In that case, the wireless appears as being connected because your device is still able to connect to the access point; however, the access point is not able to connect to the internet provider.)

Oct 16
Updating your Computer


  1. Click on the notification icon on the bottom right of your computer screen (if it says you need updates click on it and skip step 2), and click on "All Settings." OR  Click the window in the bottom left of your computer screen, and click the gear.
  2. Click "Update & security."
  3. There might be updates listed already. If so, click "Install Now."
  4. You can also Check for Updates online once you've your computers has updated the listed updates.

*Remember: some updates take longer than others. Try to update it at a time when you will not need to use your computer. Some updates might require a restart.

Oct 09
Service Desk Ticket and Finding Your Computer ID


To report a problem or request services go to ServiceDesk Plus ( and follow the steps below:

  1. Log into ServiceDesk Plus using your standard district username and password.
  2. Click "Submit your request."
  3. Click "New Request."
  4. Enter the details of your request. (In addition to reporting technical issues, you can also request, earbuds, earphones, headsets, microphones, and mice.)
    1. The following are also helpful details to add when submitting the request:
      1. Type of computer
      2. Whether the device is a student or teacher machine
      3. Programs in use (be specific with internet browsers)
      4. Time of day
      5. Screenshots of error messages/problems
      6. If you travel, the building you were at when the problem occurred
      7. If reporting a blocked website, include the specific and entire url of the page that was blocked (hint: copy and paste the url)
  5. Click "Add request."

Finding Computer ID/PC Name

  1. Type in PC Name in search/Cortana on your taskbar.
  2. "PC Name" is the first item on top. This is your computer # or ID. 


Oct 09
Changing your password


​To change your password:

  1. Hold down ctrl, alt, and delete keys at the same time.
  2. Click on Change a password.
    1. Type in your old password.
    2. Type in your new password.
    3. Type in new password in confirm password.
  3. Click on arrow or enter.
  4. Your password is now changed.

Password Tips/Requirements

  1. Do not leave your default password as your computer password.
  2. Your computer password must have 3 of the 4 following:
    1. Lowercase characters a-z
    2. Uppercase characters A-Z
    3. Digits 0-9
    4. Non-alphabetic characters (examples: !@#$%^&*()+={])
  3. Your password must NOT include more than 2 consecutive of you.
  4. Have at least 6 characters in length.
  5. Have no more than 2 consecutive characters from the user's full name.

It is VERY important to keep track of your new password.  The Technology Department DOES NOT have access to it.  If you do forget your password, call the Help Desk at 717-4357 to have your password set back to the default (Study2017).

Any account that is tied to this password will now be updated (for example, Service Desk, Office 365, Schoology, Outlook, etc...). When you open the account, you will have to enter the new password.

*DO NOT try to change the password from within the individual accounts (Office 365 or Schoology) that are tied to this login and password.

Oct 05
What if students were the teachers?

We have all heard that we learn the most about a topic/subject when we have to teach it to others. I think as teachers we all understand this as well. I remember learning something new, every time I dug into my content and worked on creating lessons or when a student asked a question I didn't know. At times we have students help others and take on that teacher role in more of an informal setting, but why not take it a step further. Why not have students be tutorial makers for others?

It may seem a little scary and daunting at first, but many of us have the needed tools around us. Think of the following scenario for 1st grade math talking about shapes:

Students used the camera tool on their pc to record themselves talking about shapes while using a whiteboard and a marker to explain their thinking and also provide a visual prop for their audience. After the student recorded them the teacher went through the video and checked for errors and worked with students to correct any that were found. After that, she took the videos the students created and added them to a class page where the students and even parents could watch the tutorials.

In the example the tools the teacher needed were:

  • Whiteboards
  • Dry erase markers
  • A device with a recording feature (these now can be found on most pc and mobile devices) – You can also use various programs and apps to help with creation as well.
  • A file saving system
  • A place to upload and share videos (This could be a class page, YouTube, or here in USD 475 you could save them in a video channel in Office 365, or on a page or discussion board in Schoology.)

 The following video tutorial was created by a first grader on how to tie a shoe:



In the video, there is not a title screen or other transitions, but it is still a good tutorial made by a first grader. As students get older, you may want to have them create storyboards for their tutorials. They may also want to start adding title pages and transitions like they see in other video tutorials. Making tutorials may also be a great enhancement opportunity for those quick learners.

MathTrain.TV is a website was created by a teacher to host all the math tutorials that he had students create. Most of them are older students who have created these videos.

Besides learning the material at a deeper level, student-created tutorials help students feel a greater sense of ownership over their learning. Depending on where and how you share a tutorial people around the world may be viewing it and finding it helpful. They can also help those who are watching the video because they may find out they learn better from a peer video than a teacher video or they learn best from a certain personality.

If you think you are ready to start using this technique with your students, you can reach out to your building instructional technologist for help.

Other Resources

Quality Tutorial Designer's Checklist – by Silvia Rosenthal Tolisano

Video Tutorial Project – A Student Favorite – by Julie Reulbach

Sep 25
Logging in to Office 365 and Sharing Documents


Logging in to Office 365

  1. If you have imported your bookmarks from Internet Explorer, use the Office 365 bookmark or go to
  2. Select work or school account if prompted.
  3. Type in your email (for example,
  4. Type in your password. This is the same the password that you use to log in to your computer. (If you have logged in before, it will automatically enter your password and take you to your Office 365 home page.)


Sharing Documents in Office 365

  1. Once you have logged in to Office 365, click on your OneDrive.
  2. If you are creating a new document, click on New, and choose the type of document.
               >Then click EDIT IN WORD/POWERPOINT/etc… to open the document/file on 
                 your desktop version. This will then sync to your OneDrive.
               >You can click share in the top right-hand corner of the window, and invite 
                 people to share. If you want to collaborate on the file, make sure Can edit is 


       If you are sharing a document you've already created, that is not in your OneDrive 
       click upload, and add your file.
                >Hover your mouse over the file you wish to share. Three dots will appear next 
                  to the file name. Click on the dots.
                >Click Share.
                >Select editing permissions.
                >Enter name or email address, and click send.

You can collaborate on any of the following files (Word, Excel, PowerPoint, OneNote, Forms) and folders. Other files you might have saved in your OneDrive will not sync like the Microsoft files will. If you make changes, you will have to upload them again (for example, picture files, pdfs, or InDesign documents).


Sep 18
Importing and Creating Bookmarks


Importing Bookmarks to Chrome

  1.  Open Chrome
  2. Click on the vertical 3 dots beneath the X in the top right-hand corner.
  3. Click on "Bookmarks."
  4. Click on "Import bookmarks and settings…"
  5. Select the browser you want to import from using the dropdown menu. (The district has imported bookmarks into Internet Explorer for you.)
  6. Click Import
  7. You can move them around or delete a bookmark by right-clicking on them and deleting the bookmark.

Importing Bookmarks to Edge

  1. Open Edge
  2. Click on the Hub in the top right-hand corner of the window (looks like 3 short horizontal lines on top of each other).
  3. Click on the star to open "Favorites."
  4. Click "Settings" to the right of the title Favorites.
  5. Select the browser you want to import. (The district has imported bookmarks into Internet Explorer for you.)
  6. Click Import
  7. You can move them around or delete a bookmark by right-clicking on them and deleting the bookmark.

Creating Bookmarks in Chrome

  1. Open the website you want to bookmark in Chrome.
  2. Click and drag the icon to the left of the url/website onto the bar right beneath it.

Creating Bookmarks in Edge

  1. Open the website you want to add as a favorite in Edge.
  2. Click on the star to the right of the url/website.
  3. You can change the name and save in favorites or click on dropdown menu and save it on the favorites bar.
  4. Click "Save."


Sep 11
Creating a File Folder Organization System



Creating a File Folder Organization System

  1. Open File Explorer.
  2. Right-click and select "New" and "Folder."
  3. There are many different ways to organize. Just find a system that works for you. *Remember you want to keep the number of clicks to a minimum, but you also don't want a list of files a mile long.
  4. For example:

    >Unit (folder

          >Weeks, Types of Files i.e. pics, docs, videos, or Assignments (folder)

                       > files


Sep 04
Creating Website Shortcuts


Creating Start Tile from Edge

  1. Click on 3 dots in the top right-hand corner of the window.
  2. Click "Pin this to start page."
  3. Click "Yes."

Now it is a tile on start menu, but the downside is that it will have the Edge icon not the icon from the website.

Creating Desktop Shortcut in Chrome

  1. Open website in Chrome.
  2. Click on 3 dots in the top right-hand corner of the window.
  3. Click "More tools."
  4. Click "Add to desktop."
  5. You can rename the shortcut if you want.
  6. If you want it to always open as a new window, click "Open as window."
  7. Click "Add."

Creating Desktop Shortcut in Internet Explorer

  1. Open website in Internet Explorer.
  2. Right-click on an empty spot on the webpage where there are no elements.
  3. Click "Create a shortcut."
  4. Click "Yes."


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About this blog
The goal of this blog is showcase how educators in our district are integrating technology in their classrooms. Other goals include creating dialouge on developments in the educational technology world along with providing tutorials and tips to help educators integrate technology.​